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Facing challenging times ahead, many organisations will be predicting the future of business. Serviceteam IT asked IT Directors, Managers/Heads and Engineers of UK businesses: When predicting the future of business, which from a list of options will impact their organisation the most?

Many have labelled the rise of Artificial Intelligence (AI) as a new type of industrial revolution. AI has the potential to improve productivity across a range of sectors, whilst lowering costs. However, there are risks of AI, similar to any technology that is not adequately managed or secured. The criminal network has been improving this capability for years through the use of botnets, and AI brings with it a new range of cyber security risks.

Cloud may already be the heart of many companies’ infrastructure but it would be nothing without the veins of connectivity that keep the data flowing. The survey asked if respondents were considering moving additional applications and services to the cloud and what connectivity companies use to access their cloud solutions. This was split out from their normal office connectivity unless they relied upon an open public cloud connection.

There are an increasing number of applications being adopted by businesses that are born in the cloud. The research undertaken by Serviceteam IT looked at why companies had adopted Cloud. Across the industry, vendors tend to lead with the message of flexibility and cost savings. Flexibility and scalability of IT resources certainly are considered the largest driving factors to cloud adoption within the survey base.

Cloud Platforms & Applications: Most UK companies are working with a hybrid cloud approach and with multiple vendors, in combination with in house data centres for their cloud platform. Adoption of cloud is now varied and widespread, as the research from the UK Cloud Snapshot Survey 2017 demonstrates. The survey asked what platforms were being used for delivery of cloud based solutions.

Cloud has become the buzzword in not only the technology sector, but across all industries. At the same time, the uncertainty regarding cloud adoption is also increasing due to the multitude of problems currently facing the UK. Such challenges include the implementation of GDPR, the uncertainty of Brexit and the unprecedented increase in cyber security attacks.